Email support: support@racame.shop
Shipping Policy
At Racame, we understand the importance of a seamless and efficient shipping process to ensure that your travel accessory essentials arrive promptly and in pristine condition. Here's a glimpse into our Shipping Policy:
Order Processing Time: We aim to swiftly prepare and dispatch your orders within 1-2 business days (excluding weekends and holidays) from the moment of purchase. Our dedicated fulfillment team meticulously handles each item to guarantee secure packaging and swift shipment.
Shipping Options:
-
Standard Shipping: Our standard shipping method typically delivers orders within 3-7 business days at no additional cost to our valued customers.
-
Expedited Shipping: For those in need of faster delivery, we offer expedited shipping options with delivery times ranging from 1-3 business days for a nominal fee of $9.99 USD.
Order Tracking: Once your order is processed and shipped, you'll promptly receive a confirmation email containing comprehensive tracking information. This empowers you to monitor the status of your shipment and accurately estimate its arrival time.
Peak Season Considerations: During peak seasons or periods of heightened demand, such as holidays, slight delays in shipping times may occur. We sincerely appreciate your patience, and please rest assured that we're diligently working to ensure timely deliveries.
Shipping Restrictions: While we endeavor to cater to all customers, please note that certain locations, including US military bases, are not eligible for delivery. Additionally, shipping to multiple addresses within a single order is presently unavailable.
Tax Policy: We uphold a commitment to transparency and simplicity. Therefore, we do not levy any additional taxes or hidden fees on our customers. The price you see at checkout is the final price you'll pay.
Customer Support: Your satisfaction remains our paramount concern. In the event of any issues or delays with your shipment, our cordial and knowledgeable customer support team is readily available to promptly assist you. Simply contact us via email at support@racame.shop, we will quickly resolve any concerns or questions you may have.
Thank you for selecting Racame as your travel accessory destination. We're steadfastly dedicated to furnishing reliable, high-quality products and delivering exceptional service every step of the way.
Why choose us
Store information
Email: support@racame.shop
Address: 2007 Agua Fina Apt 3, Edinburg, TX 78541 United States
Customer Service Hours: Monday - Saturday: 9 AM - 5 PM (EST)
Quick shop
Policies
Customer support